Job Posting: Associate Education & Community Manager at District Arts and Education

[Patrick King]

About District Arts & Education

DAE is a non-profit located at District New Haven, a 110,000 square foot innovation center committed to the supporting Connecticut’s economic and social development. We hold an overarching vision of helping to create a digital-literate and human-centric workforce and culture, which we support through our mission to design and deliver programs and experiences that serve as a catalyst for communities that have been historically and systemically under-resourced and under-served.

About the Role

Are you ready to be part of something great?  We are looking for an enthusiastic, self-driven Associate Education and Community Manager to join our team in New Haven. This is a unique opportunity to fill a critical role in a growing company with a focus on excellence in education and a dynamic, fast-paced and energizing work environment. This role is based in New Haven, CT and requires the ability to work between the hours of 11am and 7pm, with some flexibility based on program needs.

The person in this role will be responsible for:

1) Oversee Post High School Education and Community programs

• Cultivate and maintain program values and rigor in line with DAE mission, vision, and values to engage students, clearly set expectation, and shape overall student experience
• Overall project / program management: Serve as the central point of coordination for the program to ensure organizational and program deadlines are met and metrics are captured / reported
• Collaborate with educators and COO to design, modify, and maintain program processes
• Manage daily program schedule with support from educators and other relevant members of the team
• Coordinate with relevant members of the team to ensure successful cohort launches and positive student onboarding experiences

2) Educational Program Support

• Provide supervision and logistical support for student and staff during program
  • Act as custodian of electronic and paper student records and school files
  • Perform general systems administration and records management
• Support academic, professional, and personal success and development of students in partnership with educators
• Coordinate with educators to answer student questions and direct students to additional resources, as needed

3) Community and Student Success

• Interface with students formally and informally to drive engagement, create a positive student experience, increase retention, and contribute to a positive campus culture
• Manage student success activities, including:
  • Documentation of student progress, milestones, and status changes
  • Meet with at-risk students to understand and remove road-blocks, and collaborate with educators to create student success plans, as needed
• Partner with Development Manager to build and maintain relevant community partnerships

4) Qualifications

• This role is based in New Haven, CT and requires the ability to on-site daily and attend occasional after-hours events
• 1+ years of experience in an “education” role (ie. camp counselor, peer mentor, tutor)
• 1+ years of experience in a program coordinator and/or manager role, that required a high level of project management and coordination activity
• Strong, poised communicator with exceptional written and verbal communication skills. Need to express ideas clearly and simply, with the ability to adapt communications to learners’ needs.
• Strong interpersonal skills, and the ability to develop positive and meaningful working relationships with a diverse group of peers, students, vendors, and external partners
• Demonstrated attention to detail and ability to stay organized when working with / for multiple stakeholders
• Looks for opportunities to improve the organization without losing sight of current deliverables and priorities; sees their individual work as part of the whole and supports that whole when needed.
• Open to both giving and receiving healthy feedback; flexible while also forming and keeping healthy boundaries.
• Open-minded team player, self-starter with a desire to “build & create”; able to succeed in a fast-paced start-up environment and manage competing priorities.
• Familiarity with Monday.com or a similar platform (i.e. Basecamp, Asana) a plus
• Committed to the cause and willing to be an ambassador for our mission.
• Fluent in Spanish a plus

Salary begins at $50,000/year with a 3-month review

To apply, please send a resume and cover letter to [e-mail]